How to Order
There are two ways to order a guitar from us. You can either work
with us directly, or you can go through one of our dealers.
Commissioned guitars
If you order from us directly, we build the guitar for you in a
very specific way. We will spend whatever time is necessary to be
certain that we know what you’re hoping to have the guitar
do in terms of voice, playability, and appearance. Design parameters
such as body size, shape, and depth; top, back and side materials;
appropriate proportion of all components; scale length; neck/body
attachment point (12 or 14 fret); and neck dimensions and proportions
are all considered and determined in consultation with you.
Pricing on commissioned guitars is strictly retail. We require a
50% deposit and establish approximate start and delivery dates. Then
we build the guitar. Sometimes that process involves a lot of communication,
sometimes not much, depending on the complexity of the project and
the needs of the parties involved. As we go, we can send pictures
of the instrument in process, and give progress reports, until the
date arrives when: A)
customer comes through with the balance due, B) the completed guitar
heads for home, and C) the fun begins! The timeframe from order
to delivery is usually in the neighborhood of four to six months.
Dealer orders
For some, the thought of buying a guitar without playing it first
doesn’t
seem possible. Others are looking to trade in their spouse or their
kid’s baseball card collection as deposit. For these folks
we recommend our dealers (Just kidding, none of the dealers take
spouses or baseball
cards. In fact, I’m probably in big trouble for even suggesting
it!) Seriously though, our dealer network includes a wide variety
of stores, all characterized by their devotion to customer service
and their ability to appropriately match players with guitars. If you’re
looking to find an existing guitar or trade up for one, call around
(find a dealer).
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